WatchGuard Technologies, Inc.

Partners       Corporate Info       Worldwide       Log In
Email Sales
Question?

Contact Sales

End-of-Life Policy

WatchGuard Technologies is strongly committed to providing industry-leading products and services. As the market continues evolving towards more complex levels of network security, WatchGuard will periodically announce End-of-Sale and End-of-Life lifecycle milestone information along with migration recommendations for our valued customers.
Once an End-of-Sale date is announced, you may continue to order products from your authorized WatchGuard reseller partner while limited stock is available. Customers with active LiveSecurity® Service accounts will receive continued technical and limited software support until the End-of-Life.

Product Lifecycle Milestones

WatchGuard has announced lifecycle milestones for the products listed below. Migration options are indicated and updated on a periodic basis.

Lifecycle Milestone Definition
End-of-Sale Date Last date for WatchGuard distribution partners to purchase specific products directly from WatchGuard.
Migration Path Recommended product or subscription replacements.
End-of-Life Conclusion of development and support for defined End-of-Sale products and subscriptions.
Product End of Sale End of Life Migration Path
Firebox® X Peak™ e-Series
X5500e, X6500e, X8500e, X8500e-F
31 Dec 2010 31 Dec 2015 XTM 8 Series
Firebox® X Core™ e-Series
X550e, X750e, X1250e
31 Dec 2010 31 Dec 2015 XTM 5 Series
Firebox® X Edge e-Series
X10e, X20e, X55e, X10e-W, X20e-W, X55e-W
31 Dec 2010 31 Dec 2015 XTM 2 Series
Firebox® X Peak™
X8000, X6000, X5000
25 Oct 2006 25 Oct 2009 Firebox® X Peak™ e-Series
Firebox® X Core™
X2500, X1000, X700, X500
25 Oct 2006 25 Oct 2009 Firebox® X Core™ e-Series
Firebox® X Edge
X50, X15, X5, X50W, X15W, X5W
25 Oct 2006 25 Oct 2009 Firebox® X Edge e-Series
Firebox® SSL Core VPN Gateway 11 July 2007 11 July 2010 WatchGuard® SSL
Firebox® Vclass - Japan Only
Non-V200 models
10 Aug 2005 10 Aug 2008  
Firebox® Vclass - Outside Japan
Non-V200 models
10 Oct 2005 10 Oct 2008 Firebox® X e-Series
Firebox® Vclass V200 21 Apr 2005 21 Apr 2008 Firebox® X e-Series
Firebox® SOHO 6* 25 Oct 2006 25 Oct 2009 Firebox® X Edge e-Series
Firebox® SOHO 6 Wireless 21 Apr 2005 21 Apr 2008 Firebox® X Edge e-Series
Firebox® S6 21 Apr 2005 21 Apr 2008 Firebox® X Edge e-Series
Firebox® III - Japan only
FB 4500, 2500, 1000, 700, 500
20 Mar 2004 20 Mar 2007 Firebox® X e-Series
Firebox® III - Outside Japan
FB 4500, 2500, 1000, 700, 500
21 Apr 2005 21 Apr 2008 Firebox® X e-Series
Firebox® II
FB II, FB II+, FB II+ Fast VPN
14 Apr 2003 14 Apr 2005 Firebox® X e-Series
ServerLock® 21 Apr 2005 21 Apr 2008  
AppLock®/Web 21 Apr 2005 21 Apr 2008  
*This end-of-life schedule also applies to legacy SOHO models.
Product End of Sale End of Life* Migration Path
BorderWare Security Platform
SP-200
01 Nov 2008 01 Jun 2010 XCS 170 or 370
BorderWare Security Platform
SP-360
01 Feb 2010 01 Feb 2013 XCS 370 or 570
BorderWare Security Platform
SP-400
01 Jul 2008 01 Jun 2009 XCS 570 or 770
BorderWare Security Platform
SP-460
19 Jan 2009 19 Jan 2011 XCS 570 or 770
BorderWare Security Platform
SP-560
01 Feb 2010 01 Feb 2013 XCS 570 or 770
BorderWare Security Platform
SP-800
01 Jul 2008 01 Jun 2009 XCS 970
BorderWare Security Platform
SP-860
01 Feb 2010 01 Feb 2013 XCS 970
BorderWare Security Platform
SP-1000
01 Jul 2008 01 Jun 2009 XCS 1170
BorderWare Security Platform
SP-1060
01 Feb 2010 01 Feb 2013 XCS 1170
MXtreme
MX-200
01 Jun 2007 01 Sep 2008 XCS 170 or 370
MXtreme
MX-400
01 Jun 2007 01 Sep 2008 XCS 570 or 770
MXtreme
MX-800
01 Jun 2007 01 Sep 2008 XCS 970
MXtreme
MX-1000
01 Jun 2007 01 Sep 2008 XCS 1170

* End of Life date for SP or MX models refers to date posted OR 3 years from date of initial purchase as per mandatory hardware refresh policy - whichever comes sooner.

End-of-Life Policy Guidelines

  • WatchGuard will provide End-of-Sale announcements to direct partners per agreements.
  • The End-of-Life date will generally occur up to five (5) years after the End-of-Sale date.
  • Prior to the End-of-Life date, WatchGuard may provide at its unilateral discretion, maintenance releases, patches, and/or hot fixes.
  • LiveSecurity Service support contract renewals and Hardware Warranty Extensions will generally continue to be available until one (1) year prior to the End-of-Life date.
  • Renewable security subscriptions will generally be available for purchase from reseller partners until one (1) year prior to the End-of-Life date. However, WatchGuard reserves the right to change security subscriptions (replacing a subscription service with a different, equivalent, service) at any time during the End-of-Sale to End-of-Life period.
  • New subscription services may not always be compatible with WatchGuard products in their End-of-Life period or past End-of-Life.
  • The Return Materials Authorization (RMA) process will continue until the End-of-Life date if the product is covered by a Hardware Warranty.

For questions or feedback regarding the WatchGuard End-of-Life Policy and product migration, please contact us.

Fortune 200 Company Achieves Global Email Protection
Fortune 200 Company Achieves Global Email Protection

See how WatchGuard XCS boosted their spam block rate to 99% on 329 million emails

10 Questions to Ask Before Buying an Anti-spam Solution
10 Questions to Ask Before Buying an Anti-spam Solution

With so many anti-spam products on the market, how can you be sure you're getting the best solution for your business network? Find out the right questions to ask.