Every WatchGuard® security appliance is backed by our industry-leading LiveSecurity® Service, the most comprehensive support and maintenance offering in the industry. By activating your subscription, you're covered from day one with a renewable suite of support services unmatched by the competition.
LiveSecurity® subscribers can contact WatchGuard® Technical Support via the web or telephone. To submit a support request online, log in to WatchGuard Support Center
and click "Open Support Ticket". For telephone support, have your LiveSecurity® Service license key or product serial number available and call +1.206.613.0456.
Expert-level WatchGuard® Secure Partners can contact WatchGuard® Technical Support via the web or telephone. To submit a support request online, log in to WatchGuard Support Center
and click "Open Support Ticket". For telephone support, have your WatchGuard® partner ID number available and call +1.206.521.8375.
LiveSecurity® Service Gold customers can contact WatchGuard Technical Support via the Web or telephone. To submit a support request online, log in to WatchGuard Corporate Home
and click "New Incident". For telephone support, have your LiveSecurity® Service license key or product serial number available and call +1.206.613.0877.
WatchGuard® Authorized MSS Partners, you may contact WatchGuard MSS Partner Technical Support via the Web or telephone. To submit a support request online, log in to WatchGuard Corporate Home
and click "New Incident". For telephone support, have your WatchGuard® partner ID number available and call +1.206.521.8375.
If your company owns WatchGuard products you must log in to your existing account to renew, upgrade, add new products, access support or make account changes.
If you forgot your password, see if your security identifier
helps you remember it.
Have you acquired a previously-owned WatchGuard product, or have you sold a product you once owned? Request a transfer of ownership. ![]()