Send a Remote Alarm (Android and iOS devices)

Applies To: WatchGuard Advanced EPDR This topic applies to the WatchGuard Advanced EPDR endpoint security product., WatchGuard EPDR This topic applies to the WatchGuard EPDR endpoint security product., WatchGuard EPP This topic applies to the WatchGuard EPP endpoint security product.

When anti-theft is enabled, you can send a remote alarm and message to the Android or iOS device. By default, the alarm sounds immediately, even if the device is locked. The screen displays the message and phone number you specify.

For information on anti-theft, go to Configure Mobile Device Security Settings.

Your operator role determines what you can see and do in WatchGuard Cloud. Your role must have the Use Anti-Theft Protection for Mobile Devices permission to view or configure this feature. For more information, go to Manage WatchGuard Cloud Operators and Roles.

To send a remote alarm to a device:

1. In WatchGuard Cloud, select Monitor > Endpoint Security.
2. Select Computers.
3. From the left pane, select My Organization.
4. Select the Android or iOS group.

5. From the list of devices, select the device you want to send an alarm to.

6. Click Remote Alarm.
   The Remote Alarm dialog box opens.

7. In the text box, enter a message to display on the device.
8. In the Contact Phone text box, type a phone number to display on the device.
9. To prevent an alarm sound, select the Don't Play Any Sound check box.
10. Click Send Alarm.

Related Topics

Configure Mobile Device Security Settings

Manage Android Devices in Endpoint Security

Manage iOS Devices in Endpoint Security