You can use the Diagnostic Tasks tool in Fireware Web UI to find diagnostic information for your Firebox, to learn more about a log message, or to review information in your device log messages to help you debug problems on your network. You can ping the source or destination IP address, trace the route to the source or destination IP address, look up DNS information for an IP address, or see information about the packets transmitted across your network (TCP dump). You can also include arguments in your task details to narrow the results.
For information about how to run diagnostic tasks, see Run Diagnostic Tasks on Your Firebox.
From the Diagnostics pages, you can also download a diagnostic log file (support.tgz) that includes packet trace information about your Firebox. For more information about how to download a diagnostic file, see Download a Diagnostic Log Message File.
You can also run a VPN Diagnostic Report to see configuration and status information for a VPN gateway and the associated Branch Office VPN tunnels. For information about how to run a VPN Diagnostic Report, see Run the VPN Diagnostic Report.
If fault events have occurred on your Firebox, you can see and manage the Fault Reports from the Diagnostics pages. For more information about Fault Reports, see Manage Fault Reports.