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Verify RapidDeploy Success

After the Firebox requests the configuration file from RapidDeploy, the Product Details page shows the date and time the file was requested and the IP address of the device that requested it.

The status message also shows the current version of Fireware OS on the device, and the version of Fireware OS the RapidDeploy configuration file was created for. This information can be useful for troubleshooting. For more information about troubleshooting, see Troubleshoot RapidDeploy.

After you verify that the configuration file was requested by the device, you can test connectivity through the device, to determine whether the configuration file from RapidDeploy was successfully applied to the device.

For a Configuration File Uploaded to the Website for RapidDeploy

If you uploaded a configuration file that enabled remote management, you can use these methods to verify that the device successfully applied the configuration file:

Try to remotely connect to the device with WatchGuard System Manager

If the WatchGuard policy in the configuration file allows management connections from the external interface, you can use WatchGuard System Manager to remotely connect to the external interface IP address of the device.

Try to remotely connect to Fireware Web UI for the device

If the WatchGuard Web UI policy in the configuration file allows connections to Fireware Web UI from an external interface, you can use a web browser to connect to the Web UI.

By default, the port used for connections to the Web UI is 8080. The URL to connect to the Web UI in your browser is:

https://<device IP address>:8080

<device IP address> in the URL is the IP address assigned to the external interface.

Remote management is not enabled in the configuration file for RapidDeploy QuickStart.

For any RapidDeploy Method

For any of the RapidDeploy methods, make sure to verify that computers connected to the trusted network of the device can connect to the Internet. After the trusted and optional interfaces of the remote device are connected to the local network, test whether more than one local user can connect to the Internet.

  • If users can successfully connect to the Internet, the RapidDeploy file was successfully applied.
  • If users cannot connect to the Internet, either the RapidDeploy process failed, or there is another issue, such as incorrect cabling, DHCP configuration, or other configuration problems.

For your network configuration, there might be other methods you can use to test the configuration. For example, you could test whether configured branch office VPN tunnels are functioning, or whether the device accepts connections from configured Mobile VPN users.

If you cannot verify that the configuration file from RapidDeploy was successfully applied, you can troubleshoot the problem.

For more information about troubleshooting, see Troubleshoot RapidDeploy.

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