Authenticated Users (Authentication List)

The Firebox System Manager Authentication List tab shows information about all the users that are authenticated to the Firebox. You can sort the information in the Authentication List by any of the columns. You can also end a user authentication session, or unlock a user account.

From the Authentication List tab, you can also see information about your wireless hotspot connections and see a list of the Device Management users connected to your device.

For more information about your wireless hotspot connections, see Monitor Hotspot Clients.

For more information about connected Device Management users, see Management Users.

To see the Authentication List:

  1. Start Firebox System Manager.
  2. Select the Authentication List tab.
    The Authentication List page appears with the Firewall Users tab selected.

Screen shot of the FSM Authentication List > Firewall Users tab

Summary

The Summary section at the top of the Authentication List page includes the number of users authenticated with each authentication type, the total number of authenticated users, and the number of users that are locked out.

  1. To see a list of the clients currently connected to the Firebox, select the Firewall Users tab.
    For more information about the Firewall Users tab, see Firewall Users Details.
  2. To sort the Users list, click a column header.
  3. To end a user session, right-click the user name and select Log Off User.
  4. To see a list of the clients currently connected to the hotspot on your Firebox, click Hotspot Clients.
    The Hotspot Clients button only appears if you have enabled the hotspot feature on your device.
  5. To see the users that are logged in to the Firebox with a Mobile VPN connection, select the Mobile VPN Users tab.
    For more information about the Mobile VPN Users tab, see Mobile VPN Users Details.
  6. To see the Device Management users that are logged in to the Firebox, select the Management Users tab.
    For more information about the Management Users tab, see Management Users.

Firewall Users Details

Information about each authenticated user on the Firewall Users tab appears in these columns:

User

The name of the authenticated user.

Type

The type of user who authenticated.

Auth Client

The authentication client used to connect to the Firebox.

IP Address

The internal IP address for the user. For mobile users, this is IP address the Firebox assigns to them.

Start Time

The amount of time since the user authenticated.

Login limit

The number of allowed concurrent user sessions.

If the Firebox is configured to allow unlimited concurrent firewall authentication logins, the Login Limit is Unlimited.

Mobile VPN Users Details

On the Mobile VPN Users tab, you can see information about the authenticated users who used Mobile VPN to connect to the Firebox.

Screen shot of the FSM Authentication List > Mobile VPN Users tab

User

The name of the authenticated user.

Type

The type of user who authenticated.

IP Address

The internal IP address for the user. For mobile users, this is IP address the Firebox assigns to them.

From Address

The IP address on the computer the user authenticates from. For mobile users, this IP address is the IP address on the computer they used to connect to the Firebox . For Firewall users, the IP Address and From Address are the same.

Start Time

The amount of time since the user authenticated.

Login limit

The number of allowed concurrent user sessions.

If the Firebox is configured to allow unlimited concurrent firewall authentication logins, the Login Limit is Unlimited.

Unlock User Accounts

If you have enabled the Account Lockout option for Firewall Users or Device Management Users, user accounts can become locked after a specified number of incorrect login attempts. You can unlock both Firewall user accounts and Management user accounts from the Authentication List tab in Firebox System Manager.

If a user account is locked, the Unlock Users button appears in the Authentication List tab.

To unlock a user account:

  1. In the Summary section, click Unlock Users.
    The Unlock Users dialog box appears.

Screen shot of the Unlock Users dialog box

  1. In the User Name and Passphrase text boxes, type the credentials for a user account with Device Administrator privileges.
  2. From the Authentication Server drop-down list, select the correct authentication server for the user account you specified.
  3. Click OK.
    The Unlock Users dialog box appears, with a list of locked user accounts.

Screen shot of the Unlock Users dialog box

  1. Select one or more accounts to unlock.
  2. To reset the passphrase for a locked management user account you selected to unlock, select the Reset Passphrase check box.
  3. Click OK.
    If you selected the Reset Passphrase check box, the Reset Passphrase dialog box appears.

Screen shot of the Reset Passphrase dialog box

  1. In the Passphrase and Confirm Passphrase text boxes, type a new passphrase for this account.
  2. Click OK.
    A confirmation message appears.
  3. Click Yes.

See Also

About User Authentication

Define a New User for Firebox Authentication

Monitor Hotspot Clients

Management Users

Configure Firebox Account Lockout Settings

Give Us Feedback     Get Support     All Product Documentation     Technical Search