Install and connect the Mobile VPN with SSL client

The Mobile VPN with SSL software allows users to connect, disconnect, gather more information about the connection, and to exit or quit the client. The Mobile VPN with SSL client adds an icon to the system tray on the Windows operating system, or an icon in the menu bar on Mac OS X. You can use this icon to control the client software.

To use Mobile VPN with SSL, you must:

1. Verify system requirements
2. Download the client software
3. Install the client software
4. Connect to your private network

If a user is unable to connect to the Firebox on TCP port 4100, or cannot download the installer from the Firebox, see Manually distribute and install the Mobile VPN with SSL client software and configuration file.

Client computer requirements

You can install the Mobile VPN with SSL client software on computers with these operating systems:

• Microsoft Windows Vista (32 bit)
• Microsoft Windows XP (32 bit)
• Microsoft Windows 2000 Pro
• Mac OS X 10.3 (Panther) to 10.5 (Leopard)

If the client computer has Windows Vista or Windows XP, you must log on with an account that has administrator rights to install the Mobile VPN with SSL client software. Administrator rights are not required to connect after the client has been installed and configured. In Windows XP Professional, the user must be a member of the Network Configuration Operators group to run the client.

If the client computer has Mac OS X, administrator rights are not required to install or to run the client.

If the client computer has a software firewall installed, it must be configured to allow outgoing connections to TCP port 4100.

Download the client software

1. Connect to this address on your Firebox using a web browser:

https://IP address of a Firebox interface:4100/
or
https://Host name of the Firebox:4100/

2. Enter your user name and password to authenticate with the Firebox.
3. Click the link for the installer you want to download. There are two available versions: Windows (WG-MVPN-SSL.exe) and Mac OS X (WG-MVPN-SSL.dmg).
   
4. Save the file to your desktop or another folder of your choice.

Install the client software

For Microsoft Windows:

1. Double-click WG-MVPN-SSL.exe.
   The Mobile VPN with SSL client Setup Wizard starts.
2. Accept the default settings on each screen of the wizard.
3. If you want to add a desktop icon or a Quick Launch icon, select the check box in the wizard that matches the option. A desktop or Quick Launch icon is not required.
4. Finish and exit the wizard.

For Mac OS X:

1. Double-click WG-MVPN-SSL.dmg.
   A volume named WatchGuard Mobile VPN is created on your desktop.
2. In the WatchGuard Mobile VPN volume, double-click WatchGuard Mobile VPN with SSL Installer V15.mpkg.
   The client installer starts.
3. Accept the default settings on each screen of the installer.
4. Finish and exit the installer.

After you download and install the client software, the Mobile VPN client software automatically connects to the Firebox. Each time you connect to the Firebox, the client software checks for configuration updates.

Connect to your private network

For Microsoft Windows:

1. Use one of these three methods to start the client software:
• From the Start Menu, select All Programs > WatchGuard > Mobile VPN with SSL client > Mobile VPN with SSL client.
• Double-click the Mobile VPN with SSL icon on your desktop.
• Click the Mobile VPN with SSL icon in the Quick Launch toolbar.
2. Type the information for the Firebox you want to connect to, and the username and password for the user.
   The Server is the IP address of the primary external interface of the Firebox.
3. Click Connect.

For Mac OS X:

1. Open a Finder window. Go to Applications > WatchGuard and double-click WatchGuard Mobile VPN with SSL.app.
   The WatchGuard Mobile VPN with SSL icon appears in the menu bar.
2. Click the icon and select Connect.
3. Type the information for the Firebox you want to connect to, and the username and password for the user.
   The Server is the IP address of the primary external interface of the Firebox.
4. Click Connect.

The SSL client user must enter their login credentials. Mobile VPN with SSL does not support any single sign on service. If the connection between the SSL client and the Firebox is temporarily lost, the SSL client tries to establish the connection again.

Mobile VPN with SSL client controls

When the Mobile VPN with SSL client is running, the WatchGuard Mobile VPN with SSL icon appears in the system tray (Windows) or on the right side of the menu bar (Mac OS X). The VPN connection status is shown by the icon's magnifying glass.

• The client is running but the VPN connection is not established.
• The VPN connection has been established. You can securely connect to resources behind the Firebox.
• The client is in the process of connecting or disconnecting.

To see the client controls list, right-click the Mobile VPN with SSL icon in the system tray (Win), or click the Mobile VPN with SSL icon in the menu bar (Mac OS X). You can select the following actions:

Connect/Disconnect

Connect or disconnect the SSL VPN connection.

View Logs

Opens the connection log file.

Properties

Windows: Select Launch program on startup to start the client when Windows starts. Type a number for Log level to change the level of detail included in the logs.

Mac OS X: Shows detailed information about the SSL VPN connection. You can also set the log level.

About

The WatchGuard Mobile VPN dialog box opens with information about the client software.

Exit (Windows) or Quit (Mac OS X)

Disconnect from the Firebox and shut down the client.

See also

Uninstall the Mobile VPN with SSL client

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