Renew Your WatchGuard® LiveSecurity® Service Subscription

Keeping your LiveSecurity Service subscription active means you save significantly on time, resources, and worry - knowing that your WatchGuard® security system is always up to date and working at peak capacity. Your WatchGuard LiveSecurity Service subscription provides:

Hardware Warranty with Advanced Hardware Replacement
Having an active LiveSecurity subscription extends the one-year warranty that is included with each WatchGuard security appliance.* Not only that, LiveSecurity provides advance hardware replacement, which means that should there ever be a hardware failure, WatchGuard will ship a replacement in advance of receiving the returned appliance to minimize downtime.

Threat Alerts and Expert Advice
When new threats are identified in popular software, you'll receive a LiveSecurity Service broadcast from our Rapid Response Team that informs you of the threat. Each concise alert includes a description of the threat’s nature and severity. You get clear instructions on how to reduce or eliminate the danger, including direct links to vendor patches to save time.

Software Updates and Enhancements
Your WatchGuard LiveSecurity Service subscription also saves you time by giving you the latest software updates including feature enhancements and new capabilities. You receive installation wizards and release notes with each software update for easy installation.

Access to Technical Support
Maintaining your WatchGuard LiveSecurity Service subscription gives you uninterrupted access to WatchGuard's technical support. Our support team is available 12 hours every day in every international time zone.

Online Training
You can access Basic and Advanced WatchGuard courseware online to learn about any new WatchGuard system features. When you have questions about your WatchGuard system, you can quickly find answers by accessing WatchGuard's Technical Knowledge Base, using our extensive online support resources, or posting issues to our Interactive User Forum to get help from other users and WatchGuard staff.

Innovative Learning Resources
LiveSecurity uses many forms for media to create fresh, effective learning tools for subscribers. Find out about the latest threats on the Internet, from rootkits to drive-by downloads, through videos, podcasts, and security articles. Access see-it-for-yourself video tutorials to maximize your effectiveness using WatchGuard products. Download handy security-training modules for your end users, with curricula designed to improve your users’ security awareness measurably. No other security vendor does as much to educate you in the role of security-savvy network administrator.

*Hardware warranty sold separately for SOHO, SOHO6, Firebox III, and Vclass products.