Technical Support

When you need assistance, our expert teams are ready to help. Your LiveSecurity® Service subscription includes these world-class WatchGuard® technical support resources.

• Highly-trained team of support representatives
• Four-hour targeted maximum response time
• Representatives available Monday - Friday, 6 AM - 6 PM local time*

Option: LiveSecurity Service Gold

Customers that desire 24x7 support with a targeted one-hour response time can optionally upgrade to LiveSecurity Service Gold.

Next: Keep ahead of emerging threats

*Exception: Asia Pacific Region hours are Monday - Friday, 9 AM - 9 PM, GMT +8.